Rackspace Review: Comprehensive Managed Cloud Services

Rackspace: Empowering Businesses with Comprehensive Managed Cloud Services

Brief Overview of Rackspace as a Managed Cloud Services Provider


Founded in 1998, Rackspace started off as a small hosting company in Texas and quickly expanded into the managed hosting business. In recent years, Rackspace has transformed into a leading provider of fully-managed public and private cloud solutions that help businesses accelerate their digital transformation journey.


Rackspace’s mission is to enable its customers’ success through its Fanatical Experience™ approach which emphasizes highly personalized customer service and a commitment to going above and beyond what is expected. With over 6,000 employees globally, Rackspace is focused on providing enterprise-class managed services across all major public clouds including Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform (GCP), VMware Private Clouds among others.

Softwareista Key Takeaways


  1. Managed Cloud Services: Rackspace offers comprehensive managed cloud services, empowering businesses with scalable and secure cloud solutions. Their services include cloud hosting, infrastructure management, and cloud migration, providing businesses with a robust cloud infrastructure.


  1. Expertise and Support: Rackspace’s team of certified experts provides proactive support and guidance throughout the cloud journey. They offer assistance in designing, implementing, and managing cloud environments, ensuring optimal performance and reliability.


  1. Scalability and Flexibility: Rackspace’s managed cloud services allow businesses to scale their infrastructure according to their needs. With flexible resources and on-demand provisioning, businesses can adapt their cloud environment as their requirements evolve.


  1. Advanced Security: Rackspace prioritizes security with advanced measures such as multi-layered security protocols, threat monitoring, and compliance management. This ensures the confidentiality, integrity, and availability of business data and applications.


  1. Hybrid and Multi-Cloud Expertise: Rackspace excels in managing hybrid and multi-cloud environments, enabling businesses to leverage the benefits of different cloud platforms and seamlessly integrate them into their IT infrastructure.



Want to choose the perfect web hosting solution? Our Softwareista Team has meticulously compared 28 top providers, providing you with a comprehensive analysis to make an informed decision. Access our article here: The Best 28 Web Hosting Solutions in Existence in 2023

The Importance of Managed Cloud Services for Businesses


As businesses continue to rely more and more on technology, managing IT infrastructure has become a challenging task. The demand for cloud services has grown exponentially in recent years as it offers a scalable, flexible, and cost-effective solution to manage IT infrastructure.


However, managing cloud services can be time-consuming and requires specialized skills. This is where managed cloud services come into play.

Managed cloud service providers like Rackspace provide expertise in the management of complex cloud environments thereby allowing businesses to focus on their core competencies. With managed cloud services, businesses can benefit from 24/7 support by experts who are well-versed in the latest industry trends and technologies.

The Benefits of Choosing Rackspace’s Managed Cloud Services


Choosing the right managed service provider can significantly impact how well an organization can optimize its digital transformation journey while achieving business objectives effectively. Here are some benefits that businesses can expect when they choose Rackspace:

  1. Expertise in Managing Complex Cloud Environments:


With over two decades of experience, Rackspace has the expertise to handle the most complex cloud environments. Its certified experts provide guidance and support in managing cloud infrastructure, security, and compliance.

  1. Customizable Solutions to Meet Specific Business Needs:


Rackspace offers customizable solutions that are tailored to meet specific business needs. This ensures businesses are getting exactly what they need without paying for unnecessary services.

  1. 24/7 Customer Support and Monitoring:


Rackspace provides 24/7 customer support with a wide range of service level agreements (SLAs) to choose from depending on your business’s needs. Additionally, its experts monitor systems continuously and proactively identify issues before they become problems.

  1. High Level of Security and Compliance:


Rackspace understands the importance of maintaining a high level of security and compliance when it comes to cloud services. It offers compliance certifications such as SOC 1, SOC 2, PCI-DSS, HIPAA among others. With a team dedicated to cybersecurity, Rackspace ensures customers’ data is always secure.


Managed cloud services have become an essential component for businesses looking to optimize their digital transformation journey while achieving their business objectives effectively. Rackspace is one such provider that stands out due to its expertise in managing complex cloud environments, customizable solutions designed around specific business needs, 24/7 customer support and monitoring along with maintaining a high level of security and compliance.

Rackspace’s History and Evolution

  1. Founding and Early Years of Rackspace


Rackspace was founded in 1998, in San Antonio, Texas, by three classmates from Trinity University: Richard Yoo, Pat Condon, and Dirk Elmendorf. Their initial focus was on providing web hosting services to small businesses.


In those early years, the founders ran the company out of a converted warehouse and provided customer support from folding tables. Despite being a small player in a crowded market, Rackspace quickly gained recognition for its exceptional customer service.


This led to rapid growth and expansion into new markets. By 2001, the company had moved into a larger office space and had expanded its offerings to include dedicated server hosting.

  1. Expansion into Managed Hosting and Cloud Services


In 2006, Rackspace made a strategic decision to shift its focus towards managed hosting services. This meant offering customers more comprehensive support for their IT infrastructure – not just hosting space but also technical expertise in managing servers and databases.


By 2009, Rackspace had expanded again – this time into cloud computing services with the launch of its OpenStack-based public cloud platform. This allowed customers to build and manage their own virtual machines (VMs) on Rackspace’s infrastructure.


Over the years, Rackspace has continued to innovate with new services such as Managed Security Services for AWS (Amazon Web Services) and Google Cloud Platform. In addition to expanding its offerings organically, the company has also made strategic acquisitions such as Datapipe (2017) which helped bolster its managed multi-cloud capabilities.

  1. Recent Developments and Partnerships


In August 2020, Rackspace Technology announced that it would be going public through a merger with special purpose acquisition company (SPAC), Churchill Capital Corp IV. The merger was completed in November of that year, and Rackspace Technology began trading on the Nasdaq stock exchange under the ticker symbol “RXT”. In addition to this major development, Rackspace has also continued to form key partnerships with other technology companies.


For example, in 2020 it announced a partnership with Amazon Web Services (AWS) to offer enhanced cloud migration services for customers. This partnership complements Rackspace’s existing expertise in hybrid cloud solutions.


Overall, Rackspace’s history is a testament to its ability to adapt and innovate within a rapidly evolving industry. Its focus on exceptional customer service and commitment to providing comprehensive managed services has helped it stay ahead of the competition.

Managed Cloud Services Offered by Rackspace


As a managed cloud services provider, Rackspace offers a range of services to help businesses meet their cloud computing needs. These services include Infrastructure as a Service (IaaS), Platform as a Service (PaaS), Software as a Service (SaaS), and Hybrid Cloud Solutions.

  1. Infrastructure as a Service (IaaS)


Rackspace’s IaaS offering allows businesses to build, deploy, and manage their own virtual servers in the cloud. This includes access to high-performance compute, storage, and networking resources that can be scaled up or down as needed. With IaaS, businesses have complete control over their infrastructure and can choose the operating system, applications, and security settings that best suit their needs.


In addition to basic IaaS offerings, Rackspace also provides advanced features such as load balancing and auto-scaling to help ensure optimal performance during peak usage periods. They also offer various backup solutions to protect data against loss due to hardware failure or other disasters.

  1. Platform as a Service (PaaS)


Rackspace’s PaaS solutions are designed for developers who want to quickly build and deploy applications in the cloud without having to worry about managing underlying infrastructure. By providing pre-configured environments for popular programming languages like Java, PHP, Python, Ruby on Rails, Node.js etc., Rackspace PaaS enables developers to focus on writing code rather than managing servers.


With PaaS solutions from Rackspace come built-in scalability options that allow applications to automatically adjust resources based on demand without manual intervention from developers. This ensures consistent performance even during high traffic periods.

  1. Software as a Service (SaaS)


Rackspace’s SaaS offerings provide businesses with access to fully-managed software applications hosted in the cloud. By leveraging SaaS solutions from Rackspace, businesses can avoid the cost and complexity of building and maintaining their own software infrastructure and instead focus on core business activities. Rackspace’s SaaS solutions cover a range of applications including email, collaboration tools, customer relationship management (CRM) software, and more.

  1. Hybrid Cloud Solutions


Rackspace’s hybrid cloud solutions enable businesses to combine their cloud resources with on-premises systems to create a seamless hybrid environment. This allows businesses to take advantage of the scalability and efficiency benefits of public cloud while retaining control over sensitive data or legacy applications that cannot be migrated to the cloud.


With Rackspace’s hybrid cloud solutions, businesses can seamlessly move workloads between on-premises and public cloud environments as needed without any disruption to operations. Rackspace also provides tools for monitoring performance across both environments so that businesses can optimize their usage based on demand.

Advantages of Using Rackspace Managed Cloud Services

  1. Expertise in managing complex cloud environments


One major advantage of using Rackspace’s managed cloud services is their expertise in managing complex cloud environments. Many businesses struggle with setting up and maintaining their own infrastructure, especially when it comes to the cloud.


Rackspace has years of experience in this field and has developed best practices to optimize performance, security, and scalability for their clients. Their team of certified professionals monitors clients’ clouds 24/7 using advanced tools to ensure that everything is running smoothly.


They also offer proactive maintenance and regular updates to ensure that clients’ systems are always up-to-date with the latest technology. This level of expertise allows businesses to focus on their core activities without worrying about the complexities of managing a cloud environment.

  1. Customizable solutions to meet specific business needs


Another advantage of using Rackspace’s managed cloud services is their ability to provide customizable solutions tailored specifically to each client’s needs. Every business is different, and so are its requirements for the cloud infrastructure. Rackspace offers a range of flexible solutions that can be customized according to unique business needs.


For instance, if a company needs a high-performance computing cluster for scientific research, Rackspace can design and deploy such an environment on its infrastructure-as-a-service platform. Or if a business wants more control over its application stack, they can opt for platform-as-a-service offerings like OpenStack or Kubernetes.

  1. 24/7 customer support and monitoring


Rackspace also provides 24/7 customer support and monitoring for its clients. Their dedicated support team is accessible via phone or chat at any time for help with any issues or queries related to the managed cloud services.


Clients can rest assured that they have access to experts who can quickly resolve issues if they arise. Moreover, Rackspace’s monitoring tools provide a real-time view of clients’ cloud environments.


They can quickly detect and respond to any potential issues before they become major problems. This proactive approach ensures that clients’ systems are always up and running, and any downtime is minimized.

  1. High level of security and compliance


Rackspace offers a high level of security and compliance for its managed cloud services. With cyberattacks becoming increasingly common, businesses must ensure that their data in the cloud is protected.

Rackspace has implemented stringent security measures to safeguard against unauthorized access, data breaches, and other threats. Rackspace has achieved numerous certifications for its security practices such as HIPAA, PCI-DSS, and ISO 27001.


This means that clients can trust that their data is secure and confidential while stored in the cloud. Furthermore, their team constantly monitors for any new threats or vulnerabilities to ensure that their clients are protected at all times.


Overall, using Rackspace’s managed cloud services provides several advantages over traditional self-managed solutions. Their expertise in managing complex environments allows businesses to focus on their core activities while leaving the complexities of managing cloud infrastructure to professionals.


Additionally, customizable solutions tailored specifically to each client’s needs provide flexibility unmatched by traditional one-size-fits-all options. With 24/7 customer support and monitoring combined with a high level of security compliance make Rackspace an attractive option for mid-sized companies looking for scalable solutions without sacrificing performance or reliability.

Case Studies: Real-Life Examples of Rackspace’s Impact on Businesses

  1. Healthcare: Innovative Cloud Solutions for a Better Patient Experience


One of the biggest challenges facing healthcare organizations today is providing patients with a seamless, secure digital experience. One healthcare provider, a large hospital system located in the Northeastern United States, faced this challenge head-on.


They turned to Rackspace for help in creating and implementing a cloud-based platform that would allow patients to securely access their medical records and communicate with their care team online. With Rackspace’s expertise, the healthcare provider was able to create an innovative platform that improved patient engagement and satisfaction.


Patients were able to easily access their medical history and test results without having to make time-consuming phone calls or visits to the hospital. Additionally, doctors and nurses were able to communicate with patients through secure messaging, reducing wait times for appointments.

  1. Finance: Streamlining Operations and Reducing Costs


For many financial services organizations, achieving cost savings while maintaining high levels of security is a top priority. One large international bank turned to Rackspace for help in optimizing their IT infrastructure while reducing costs.


Rackspace worked with the bank’s IT team to migrate their entire infrastructure from on-premise servers to the cloud. This allowed the bank to reduce operational costs while also improving scalability and flexibility.


Through careful planning and execution, Rackspace helped minimize downtime during the migration process. As a result of working with Rackspace, the bank was able to improve operational efficiency while reducing capital expenditures by tens of millions of dollars annually.

  1. E-commerce: Scaling Up for Peak Season Sales


Many e-commerce companies experience significant spikes in traffic during peak sales seasons like Black Friday or Cyber Monday. One large e-commerce retailer partnered with Rackspace ahead of its busiest season in order avoid issues like slow page load times and website crashes. Rackspace worked with the retailer to create a customized solution that would ensure high uptime and fast response times during peak traffic.


This included optimizing their cloud infrastructure, implementing caching techniques, and improving content delivery network (CDN) performance. Thanks to Rackspace’s expertise and support, the e-commerce retailer was able to handle a surge of more than 200% in website traffic without any downtime or slow response times.

  1. Manufacturing: Improving Supply Chain Efficiency


A large manufacturing company with global operations was struggling to manage its supply chain due to outdated IT infrastructure. They turned to Rackspace for help in creating a more efficient system that would allow them to optimize production and reduce costs.


Rackspace worked with the manufacturer’s IT team to migrate their entire infrastructure to a hybrid cloud environment. This allowed them to leverage the benefits of both public and private clouds while still maintaining control over sensitive data.


As a result of working with Rackspace, the manufacturer was able to improve supply chain efficiency by up to 30%. The new system also allowed for better collaboration between different departments and improved communication with suppliers and customers.

The Future of Rackspace and the Managed Cloud Services Industry

Trends in the Industry: Increased Adoption of Hybrid Cloud Solutions


One of the biggest trends in the managed cloud services industry is the increased adoption of hybrid cloud solutions. This means that businesses are using a combination of public, private, and on-premises cloud solutions to meet their needs. This trend is likely to continue as businesses seek to balance cost savings with security and control.


Rackspace has positioned itself well to take advantage of this trend by offering a range of hybrid cloud solutions, including bare metal servers, private clouds, and public clouds. This allows businesses to choose the mix of services that best meets their needs while still receiving expert support from Rackspace.

Potential Challenges: Security Concerns


One potential challenge facing the managed cloud services industry is security concerns. With more and more sensitive data being stored in the cloud, businesses need to be confident that their data is being protected from cyber threats.


Rackspace has a strong track record when it comes to security and compliance. They offer a range of security features, including intrusion detection systems, firewalls, and vulnerability scanning.


In addition, they are compliant with a number of regulations such as HIPAA and PCI DSS. However, as cyber threats become more sophisticated, it will be important for Rackspace to continue investing in new technologies and strategies to keep their customers’ data safe.

Softwareista Final Word


As we have seen throughout this article, Rackspace is an impressive managed cloud services provider with a long history of success. They offer a comprehensive suite of services that can be customized to meet each customer’s unique needs. Looking forward, there are certainly challenges facing both Rackspace and the managed cloud services industry as a whole.


However, with a strong focus on innovation and a commitment to customer success, Rackspace is well positioned to continue thriving in the years to come. Businesses that choose Rackspace as their managed cloud services provider can be confident that they are partnering with a company that has the expertise, experience, and vision necessary to help them succeed in an increasingly complex digital landscape.

Softwareista FAQ Section

Q1: What cloud services does Rackspace provide?

Rackspace offers comprehensive managed cloud services, including cloud hosting, infrastructure management, and cloud migration. These services empower businesses with scalable and secure cloud solutions.

Q2: What kind of support does Rackspace provide?

Rackspace provides expert support throughout the cloud journey. Their team of certified experts offers assistance in designing, implementing, and managing cloud environments, ensuring optimal performance and reliability.

Q3: How scalable are Rackspace’s managed cloud services?

Rackspace’s managed cloud services provide scalability and flexibility. Businesses can scale their cloud infrastructure based on their evolving needs, with on-demand provisioning and flexible resources.

Q4: How does Rackspace ensure security for cloud environments?

Rackspace prioritizes security with multi-layered security protocols, threat monitoring, and compliance management. These measures ensure the confidentiality, integrity, and availability of business data and applications.

Q5: Does Rackspace have expertise in hybrid and multi-cloud environments?

Yes, Rackspace specializes in managing hybrid and multi-cloud environments. They have the expertise to help businesses leverage the benefits of different cloud platforms and seamlessly integrate them into their IT infrastructure.


Here is the List of other Individual Reviews

IONOS: Top-Tier Web Hosting and Cloud Services

IONOS, formerly 1&1, is a prominent web hosting service offering feature-rich plans. They focus on reliability, scalability, and excellent customer support. From shared hosting to dedicated servers, IONOS covers all bases, ensuring solutions for varied web needs. It’s known for competitive pricing and 24/7 expert assistance.

HostGator: Free Your Online Potential with a Strong Web Hosting

Known for its diverse hosting solutions, HostGator stands out for its affordable plans and flexibility. Its cPanel is feature-rich, providing an intuitive interface for site management. HostGator is suitable for beginners and experienced users alike, boasting robust customer service, impressive uptime, and unlimited bandwidth on most plans.

Bluehost: Empowering Your Website with Leading Web Hosting

Bluehost is a web hosting giant, widely recommended for its WordPress expertise. With comprehensive hosting packages, Bluehost offers everything from shared hosting to VPS and dedicated server solutions. Its seamless integration with WordPress, coupled with top-notch customer service, makes it an excellent choice for beginners and advanced users.

DreamHost Web Hosting: Boost Your Online Presence

DreamHost offers an extensive array of hosting solutions from shared hosting to cloud services. Recognized for their 100% uptime guarantee and unlimited storage and bandwidth on certain plans, DreamHost excels in delivering reliable and secure hosting. Their commitment to transparency and privacy is another key highlight.

InMotion Hosting: The All-In-One Solution for Your Website

InMotion Hosting is celebrated for its outstanding speed and reliability. Offering a wide variety of hosting options, they specialize in business hosting solutions. With excellent customer support, free website migration services, and advanced security features, InMotion ensures high performance and a seamless user experience.

MochaHost: Affordable and Feature-Rich Web Hosting Provider

MochaHost provides an array of hosting solutions with an emphasis on affordable rates and long-term value. Offering a unique lifetime discount guarantee, they strive to keep hosting costs down. Their plans come with many freebies, including website builders and marketing tools, catering to diverse hosting needs.

GoDaddy Web Hosting: A Comprehensive Guide for 2023

GoDaddy is a globally recognized web hosting service and domain registrar, providing a comprehensive suite of online tools for small business owners. Offering a user-friendly interface, robust uptime, and extensive hosting solutions, GoDaddy is an excellent platform for hosting websites, blogs, and e-commerce stores.

Hostwinds: The Ultimate Web Hosting Provider for 2023

Hostwinds offers a wide array of hosting services, including shared, VPS, and dedicated servers. Known for their remarkable customer service, they provide round-the-clock support and a 99.9999% uptime guarantee. With flexible plans and comprehensive security measures, Hostwinds delivers quality hosting to suit various needs.

InterServer: Flexible Web Hosting for Empowering Online Presence

InterServer provides robust, affordable hosting with a price-lock guarantee, ensuring your hosting rate never increases. They offer an array of services, from shared hosting to dedicated servers. Known for their unlimited storage, data transfer, and email, InterServer is an attractive option for businesses of all sizes.

TMDHosting: Ultimate Solution for Uninterrupted Online Journey

TMDHosting offers diverse hosting solutions, with standout features like free daily backups and 24/7 premium support. From shared to cloud hosting, they provide fast, reliable services with a 60-day money-back guarantee. They prioritize security, offering protection through partnerships with BitNinja and Let’s Encrypt.

Hostinger: Affordable Web Hosting for a Seamless Online Journey

Hostinger offers high-speed web hosting at wallet-friendly prices. Known for its wide variety of services, from shared hosting to VPS, it delivers superb performance with an intuitive control panel. Offering advanced features such as free domain registration and a 99.9% uptime guarantee, Hostinger is ideal for any website.

SiteGround: High-Quality Hosting for Elevating Your Website

SiteGround is celebrated for its superior customer service and high-performance hosting. With unique in-house WordPress speed and security solutions, SiteGround delivers remarkable website performance. It offers a range of hosting services, and its sophisticated technology stack ensures fast and secure web hosting for all users.

A2 Hosting: Rev Up Your Website’s Speed and Security in 2023

A2 Hosting is renowned for its high-speed performance and top-quality developer tools. Offering solutions from shared hosting to dedicated servers, it is known for its flexibility and reliability. With anytime money-back guarantee and friendly customer support, A2 Hosting is a solid choice for any online presence.

WP Engine: Premium Managed WordPress Hosting Review

WP Engine is a top-tier managed WordPress hosting provider, offering stellar performance and outstanding customer support. With advanced security, daily backups, and automatic updates, it takes the hassle out of WordPress hosting. Ideal for businesses, it provides scalability and an array of enterprise-grade capabilities.

Nexcess Review: Gateway to a Seamless Online Experience

Nexcess is a high-performance managed hosting provider focusing on web and cloud solutions. It’s known for excellent customer support and speed optimization. It offers solutions for WordPress, WooCommerce, and Magento, among others. With advanced features like auto-scaling and instant auto-provisioning, Nexcess excels in delivering superior hosting experiences.

Sustainable Web Presence: Go Green with GreenGeeks Hosting

GreenGeeks is an eco-friendly web hosting provider, putting back three times the power they consume into the grid in the form of renewable energy. They offer a range of hosting solutions with free CDN, unlimited databases, and a 99.9% uptime guarantee, ensuring high-quality, sustainable hosting.

Liquid Web Review: Premium Managed Hosting for 2023

Liquid Web is a leading managed hosting company, renowned for its outstanding customer service and high-performing servers. Offering solutions from VPS to dedicated servers, Liquid Web provides advanced features and top-tier performance, making it an excellent choice for businesses requiring robust hosting solutions.

WordPress.com Review: A User-Friendly Platform for 2023

WordPress.com is a comprehensive hosting service, making it easy to create, manage, and grow a WordPress site. With its user-friendly interface and a multitude of themes and plugins, it’s ideal for beginners. It offers various plans, including a free tier, with options for personal blogs to high-traffic corporate sites.

Amazon Web Services: A Leading Cloud Computing Platform

AWS is a secure cloud services platform, offering computing power, storage, content delivery, and other functionalities to help businesses scale and grow. It provides a highly reliable, scalable, and low-cost infrastructure platform with a choice of flexible hosting services suitable for startups to global enterprises.

Related Posts

Leave a comment

Privacy Preferences
When you visit our website, it may store information through your browser from specific services, usually in form of cookies. Here you can change your privacy preferences. Please note that blocking some types of cookies may impact your experience on our website and the services we offer.