Web.com Review: The Best DIY Website Builder

Web.com Review: The Best DIY Website Builder

The Rise of the DIY Website Builder


In today’s digital age, having a website is essential for any business to be successful. However, building a professional-looking website from scratch can be expensive and time-consuming.


This is where DIY website builders come in. A DIY website builder is an online tool that allows users to create their own websites without needing any prior coding or design skills.

Softwareista Key Takeaways: Web.com Review 


  1. Ease of Use: Web.com has a highly intuitive interface. The platform is designed with simplicity in mind, making it a top choice for those wanting to create a website without any prior technical skills. Its user-friendly nature means that even first-time users can navigate through the platform with ease.


  1. Extensive Template Library: With hundreds of professionally designed templates to choose from, users can find the perfect design that aligns with their brand identity. These templates are fully customizable, allowing you to alter colors, fonts, and layouts to meet your needs.


  1. Strong E-commerce Features: Web.com offers a robust e-commerce platform with a wide range of features including inventory management, secure payment gateways, and various shipping options. This makes it a great choice for small to medium-sized businesses looking to set up an online store.


  1. Effective SEO Tools: The platform provides a suite of SEO tools to help users increase their website’s visibility on search engines. From SEO-friendly URL structuring to keyword integration, these tools offer a comprehensive approach to optimizing a website’s search engine performance.


  1. 24/7 Customer Support: Web.com excels in its commitment to customer service. The platform offers 24/7 support through phone and live chat, ensuring users can get help whenever they need it.



Our Softwareista team is committed to helping you find the perfect web builder. That’s why we’ve analyzed the top 24 options available this year. Before you decide, check out our thorough comparison to help optimize your business: Best 24 Web Builders of 2023 – In-Depth Analysis

What is a DIY Website Builder?


A DIY website builder is a web-based software that enables users to create their websites with little or no coding required. These platforms provide pre-designed templates, themes, and tools that make it easy for anyone to create a site in just a few clicks.


Gone are the days when businesses needed to hire web developers and designers to build their websites. With the rise of easy-to-use website builders, business owners can now save time and money by creating their own site with minimal effort.

The Importance of Having a Website for Businesses


Having an online presence has become crucial for businesses in today’s digital age. A website serves as the first point of contact between your business and potential customers. It helps you establish credibility, showcase your products or services, and communicate your brand message effectively.


A well-designed website can also help attract new customers by improving your search engine rankings through SEO strategies. With more than 3 billion people using the internet worldwide, not having an online presence could mean missing out on potential sales opportunities.

An Overview of Web.com


Web.com is one of the leading DIY website builders available on the market today. Founded in 1997, Web.com has helped over 3 million businesses establish their online presence with its user-friendly platform.


Web.com offers customizable templates, drag-and-drop design tools, e-commerce capabilities, and SEO tools to help businesses create a professional-looking website without the need for any coding or design skills. It also provides 24/7 customer support to ensure that users have all the assistance they need when creating their website.


Overall, Web.com is an excellent choice for businesses looking for an affordable and easy-to-use DIY website builder. In the following sections, we will take a closer look at some of its standout features, pricing plans, customer reviews, and more.

Features and Benefits of Web.com


Web.com offers a wide range of features and benefits that make it stand out from its competitors. Let’s explore some of the most noteworthy ones.

  1. User-friendly interface


One of the most significant advantages of using Web.com is its user-friendly interface. Their drag-and-drop website builder makes it easy for anyone to create a professional-looking website without any programming knowledge. The intuitive interface allows users to customize their website with ease, making it simple to add and remove pages, images, videos, and other elements.

  1. Customizable templates and designs


Web.com provides a variety of customizable templates and designs that can be tailored according to your business needs. These templates are designed keeping various industries in mind ranging from healthcare, beauty to food, sports, etc. This feature also allows you to change different aspects such as fonts, colors, background images according to your branding guidelines.

  1. Mobile-responsive websites


In today’s age where everyone is using mobile phones for browsing websites instead of computers or laptops, ensuring that your website is mobile-responsive has become more important than ever before. Web.com offers mobile-responsive websites that work seamlessly on all devices, regardless of screen size or operating system type.

  1. SEO tools for better search engine ranking


Web.com understands the importance of Search Engine Optimization (SEO) in improving the visibility and ranking on search engines like Google or Bing. To assist businesses improve their SEO performance they have included various tools like keyword research tools which help businesses identify keywords relevant to them; meta-tags editor which lets you customize meta titles and descriptions; social media integrations with Facebook and Twitter enhances your online presence.

  1. E-commerce capabilities


If you want an online store built into your website then you’re in luck because Web.com provides e-commerce capabilities as well. With customizable payment options, secure checkout, and shipping integrations that can be easily integrated with your website, selling products online has never been easier.

  1. 24/7 customer support


Web.com provides 24/7 customer support to help users with any questions or issues they may encounter while building their website. Users can reach out to their support team through live chat, email or phone call.

This ensures a smooth user experience and helps businesses tackle problems efficiently. Overall, Web.com’s features and benefits make it an excellent choice for businesses looking for a user-friendly DIY website builder that is packed with useful tools and customization options.

Pricing and Packages


Web.com offers three different pricing plans for their website builder service. These plans are designed to meet the needs of businesses of all sizes with varying budget constraints.


The three plans are: Website Builder, Marketing Suite, and E-commerce. Each plan has its own unique features and pricing.

  1. Comparison of Pricing Plans


The Website Builder plan is the most basic option and starts at $1.95 per month for the first year. This includes a free domain name, web hosting, and access to Web.com’s library of customizable templates. The Marketing Suite plan is $22.95 per month for the first year and includes all the features of the Website Builder plan plus tools for email marketing campaigns, social media management, lead generation, and more.


The E-commerce plan is designed for businesses looking to sell products online. This plan costs $29.95 per month for the first year and includes everything in the Marketing Suite plan plus additional e-commerce features such as product catalogs, inventory management tools, payment processing options, and more.

  1. Features included in each package


The Website Builder plan comes with a variety of features to help users create a professional-looking website without any coding knowledge or experience required. Users have access to over 10,000 customizable templates that can be personalized with their own content and branding elements such as logos or images. Additionally, users can take advantage of Web.com’s drag-and-drop interface that simplifies website building by allowing them to move elements around on their site easily.


The Marketing Suite package includes all the features from the Website Builder package but also provides businesses with tools to improve their online presence through SEO optimization efforts such as keyword research tools or backlink tracking capabilities. The suite also provides businesses with email marketing campaigns featuring customizable templates that can be tailored to suit any business need.


The E-commerce package provides all the features of the Marketing Suite package, but in addition, provides businesses with an online store to sell their products. With this package, businesses can create product catalogs with images and descriptions and accept various forms of payments.

  1. Additional services offered by Web.com


In addition to their website builder plans, Web.com offers additional services such as website design, online marketing campaigns, and e-commerce solutions. Businesses can choose to have a professional designer create a custom website or landing page for them or opt for monthly marketing campaigns designed to drive traffic and conversions on their site.


Web.com’s e-commerce solutions are geared towards businesses looking to create online stores that can be easily managed. They offer integration with popular payment processors such as PayPal or Stripe and provide customizable shipping options based on location or weight of products.


Overall, Web.com offers an impressive array of pricing plans and features that make it an excellent choice for small business owners looking to build a professional website quickly and easily. With its user-friendly interface and comprehensive suite of tools, Web.com stands out as one of the best DIY website builders on the market today.

Customer Reviews and Testimonials


Web.com has been providing website building and hosting services for several years now, with thousands of satisfied customers. The company has always aimed to provide a user-friendly interface, customizable templates, and helpful customer support. This dedication to customers has led to a significant amount of positive feedback from users.

  1. Positive Feedback from Satisfied Customers


Customers have praised the company’s ease of use when building their websites. Users have reported that the drag-and-drop interface makes it easy to add new elements to their sites without any prior web development experience.


Additionally, many customers appreciate the vast selection of templates available for customization as well as the ability to upgrade or downgrade plans at any time. Web.com’s emphasis on mobile-responsive designs has also received high praise from many users.


Mobile optimization is essential today since more people browse the internet on their smartphones than on desktops or laptops. With this in mind, Web.com provides responsive design options that make websites look great on all devices.


Furthermore, Web.com’s SEO tools have been credited for helping businesses rank higher in search engine results pages (SERPs). The SEO features help improve website traffic and visibility by providing keyword suggestions and analyzing site content.

  1. Criticisms and Areas for Improvement


While Web.com has received plenty of positive feedback, there are some areas where users feel improvements can be made. One common criticism is that while the templates are customizable, they often look too similar across different websites.


As a result, some users feel like their websites lack unique personality or branding. Another area where improvements could be made is in customer support response times.


Some users report that it can take too long to receive assistance when needed. While 24/7 customer support is available via phone and email, some users would appreciate quicker response times via instant chat or better ticketing systems.


Some advanced web developers have suggested that Web.com’s website building capabilities are limited compared to other DIY website builders. Users with more experience may require more advanced features such as custom code editing or access to the site’s back-end.


Overall, Web.com has received an overwhelmingly positive response from customers. While there is always room for improvement in any product or service, the company’s dedication to improving the user experience and providing top-notch customer support is evident.

Softwareista Final Word


Web.com offers businesses a user-friendly and affordable solution to creating a professional website on their own. With customizable templates, mobile-responsive websites, and SEO tools for better search engine ranking, businesses of all sizes can benefit from using the platform.


The e-commerce capabilities and 24/7 customer support make it easy for business owners to manage their website and online store. Web.com is the best DIY website builder on the market due to its features and benefits.


The pricing plans are affordable considering what’s included in each package, making it accessible for small businesses just starting out. The platform’s ability to create mobile-responsive websites is an important feature as more people access the internet on their mobile devices.

  1. Recommendation to Businesses Looking to Create a Website on Their Own


If you’re a business owner looking to create your own website without breaking the bank or relying on a web developer, Web.com is an excellent choice. The platform has everything you need to create a professional-looking site with ease. You don’t need any coding or design skills with Web.com as everything is pre-built for you in customizable templates.


Additionally, if you’re looking to sell products online through your website, Web.com offers e-commerce capabilities that make it easy for customers to make purchases directly from your site. With 24/7 customer support available by phone or live chat, any issues can be quickly resolved so you can focus on growing your business.

  1. Future Outlook for Web.com as an Industry Leader in the DIY Website Builder Market


The future looks bright for Web.com as more people turn towards creating their own websites rather than relying on web developers. With its user-friendly interface and customizable templates that require no coding skills, Web.com is well-positioned to continue dominating the DIY website builder market. The platform’s investment in technology and customer support ensures that businesses of all sizes can rely on Web.com to create and manage their online presence.


Overall, Web.com is a great choice for businesses looking to create a website on their own. Its features, pricing plans, and customer support make it stand out as the best option in the DIY website builder market.

As the world becomes increasingly digital, having a professional website is more important than ever. With Web.com, creating and managing your online presence has never been easier.

Softwareista FAQ Section: Web.com Review – The Best DIY Website Builder

  1. Is Web.com easy to use for beginners?

Yes, Web.com is designed to be user-friendly and intuitive, making it an excellent choice for beginners. Its simple drag-and-drop interface allows users to create websites quickly without the need for any coding knowledge.

  1. Does Web.com offer customizable templates?

Absolutely, Web.com has a vast library of customizable templates. Users can modify these templates to align with their brand aesthetics and meet their specific needs.

  1. Can I use Web.com to set up an online store?

Yes, Web.com has a comprehensive e-commerce platform that offers inventory management, secure payment processing, and various shipping options, making it suitable for businesses looking to set up an online store.

  1. How effective are Web.com’s SEO tools?

Web.com provides a suite of SEO tools to help increase your website’s visibility in search engines. The tools allow for SEO-friendly URL structuring, meta tag customization, and keyword integration, among other features.

  1. What kind of customer support does Web.com offer?

Web.com offers round-the-clock customer support through phone and live chat. Their dedicated support team is always available to assist users with any concerns or issues that may arise during the website creation process.


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